Complaints & Feedback
Mobile PIPA Testing Wales is committed to providing a professional, reliable and transparent service. We welcome feedback and take any concerns seriously.
Raising a Concern
If you have a concern regarding an inspection, repair or service provided, we encourage you to contact us directly so the matter can be reviewed promptly.
Email:
Phone: 07967 955773
Our Approach
All complaints are handled fairly, objectively and confidentially. We aim to:
- Acknowledge concerns promptly
- Review relevant inspection or service records
- Provide a clear response or explanation
- Identify improvements where appropriate
Continuous Improvement
Feedback helps us maintain high standards and continually improve our services. We appreciate the opportunity to address concerns and strengthen client confidence.