Complaints & Feedback

Mobile PIPA Testing Wales is committed to providing a professional, reliable and transparent service. We welcome feedback and take any concerns seriously.

Raising a Concern

If you have a concern regarding an inspection, repair or service provided, we encourage you to contact us directly so the matter can be reviewed promptly.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: 07967 955773

Our Approach

All complaints are handled fairly, objectively and confidentially. We aim to:

• Acknowledge concerns promptly
• Review relevant inspection or service records
• Provide a clear response or explanation
• Identify improvements where appropriate

Continuous Improvement

Feedback helps us maintain high standards and continually improve our services. We appreciate the opportunity to address concerns and strengthen client confidence.